Last Updated: March 30th, 2026
Bin Boss (“Bin Boss,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you use our website (mybinboss.com), mobile applications, and related software services (collectively, the “Service”).
Acceptance of This Policy
By creating an account, subscribing, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.
If you do not agree, you should not use the Service.
When This Policy Applies
This Policy applies to information collected:
- On our website and applications
- When you create an account or use the platform
- When you communicate with us (email, phone, SMS, forms)
- Through marketing campaigns and advertisements
- From third-party integrations and partners
This Policy does not apply to third-party websites or services linked from our platform.
Information We Collect
1. Information You Provide
- Name, email address, phone number, and mailing address
- Business information (company name, size, service area)
- Account credentials (username, password)
- Customer and job data entered into the platform
- Communications, support requests, uploads, and notes
2. Payment Information
Payments are processed securely by third-party providers (e.g., Stripe).
We do not store full credit card numbers or payment credentials.
3. Information Collected Automatically
- IP address and device identifiers
- Browser type and operating system
- Usage data (pages visited, actions taken, session duration)
- Cookies and tracking technologies
- Location data (if enabled)
- App activity (driver routes, job completion, timestamps)
4. Information from Third Parties
- Payment processors
- Marketing and analytics providers
- Publicly available data sources
How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Service
- Create and manage user accounts
- Process subscriptions, payments, and billing
- Enable scheduling, dispatching, and operational tools
- Improve performance, features, and user experience
- Communicate with you (support, updates, marketing)
- Detect fraud, abuse, or security issues
- Comply with legal obligations
SMS consent data is not shared with third parties, except as required to deliver messaging services.
How We Share Your Information
We may share your information:
- With trusted service providers (hosting, payments, analytics, communications)
- In connection with a business transaction (sale, merger, acquisition)
- To comply with legal obligations or enforce our rights
- With your consent or direction
We may also share aggregated, anonymized data that cannot identify you.
Data Retention
We retain your information:
- As long as your account is active
- As necessary to provide services
- As required for legal, tax, or compliance purposes
We may retain certain data after account closure where legally permitted.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data.
However, no system is completely secure. Use of the Service is at your own risk.
You are responsible for maintaining the confidentiality of your login credentials.
Your Rights & Choices
Access and Updates
You may access, update, or delete your account information by logging in or contacting us.
Marketing Communications
You can opt out of marketing emails at any time using the unsubscribe link.
Cookies & Tracking
You may disable cookies in your browser settings. Some features may not function properly.
Do Not Track
We do not currently respond to “Do Not Track” signals.
Third-Party Services
Our Service may contain links to third-party websites or integrations.
We are not responsible for their privacy practices.
California Privacy Rights
California residents may request information about how we share personal data under California law.
To submit a request, contact:
Email: info@mybinboss.com
Subject: “California Privacy Rights Request”
Children’s Privacy
Our Service is not intended for individuals under 16 years old.
We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are material, we may notify you via:
- In-app notification
- Website notice
Continued use of the Service after updates constitutes acceptance.
Contact Information
Bin Boss Software LLC
325 N Riverview Ave, Suite 1
Miamisburg, OH 45342
📧 info@mybinboss.com
📞 (937) 579-0148