Bin Boss CRM keeps every customer, service address, jobsite note, pricing rule, weight allowance, tax setting, invoice term, notification preference, and job history connected to the customer record.
Not a generic contact list — a CRM built around how dumpster companies actually work.
Generic CRMs store names and phone numbers. Bin Boss stores the details that actually matter to a dumpster company: service addresses, placement notes, custom rates, weight rules, payment terms, tax settings, reminder preferences, and job history.
If every repeat call starts with “what’s your address again?” — you don’t have a customer database, you have a memory problem.
“We had a contractor who booked 30+ jobs with us. Every single time we asked for his address like we’d never met him. He finally went to a competitor.”
Not every customer should be handled the same way. Bin Boss keeps customer-specific rules connected to the profile so your team does not have to remember them manually.
Set special rates for contractors, roofers, property managers, or repeat accounts — applied automatically on every job.
Apply customer-specific weight allowances when needed. Helpful for contractor accounts with different agreements.
Set different payment terms per client — due on receipt, Net 7, Net 15, Net 30, or monthly billing.
Apply different tax handling for commercial clients or other customer groups without rebuilding every order.
Control reminder emails and driver notifications at the client level so each customer gets the right communication.
Generic CRMs store names and phone numbers. Bin Boss stores the details that actually matter: service addresses, placement notes, custom rates, weight rules, payment terms, tax settings, and job history.
Every customer gets a full profile with contact info, job history, notes, and preferences. Find anyone in seconds by name, phone, or email.
Contractors and repeat customers have multiple job sites. Save them all — so booking a return job means one click, not re-entering an address.
Set custom rates for your contractor accounts, volume customers, or long-term clients — right in their profile. No more mental math on every call.
See every job a customer has ever had — dates, sizes, addresses, payments, and notes. When they call back, you already know everything.
When a repeat contractor calls, your team should not have to dig through old texts to remember their rate. Bin Boss keeps customer-specific pricing tied to the profile so the right pricing is easier to apply when creating the next job.
Not every customer needs the same communication. Some want a 24-hour reminder. Some commercial accounts just want the driver to show up. Some prefer all communication goes through an office contact.
Bin Boss lets you manage reminder and notification settings at the client level so your team can control how each customer is updated — without changing system-wide settings.
Bin Boss CRM is the hub that feeds scheduling, dispatch, invoicing, and the driver app. When a repeat contractor calls, everything your team needs is already there.
No add-ons. No upsells. Every feature your customer database needs.
“I used to spend the first 5 minutes of every call re-entering the same contractor’s info. Now I just pull up the account and book in 30 seconds.”
Bin Boss CRM keeps every customer’s contact info, service addresses, placement notes, custom pricing, weight allowances, invoice terms, tax rules, notification preferences, job history, and invoice history all connected to the customer record.
Yes. Bin Boss supports customer-specific weight allowances. This is especially useful for contractor accounts with different tonnage agreements. The right weight rule follows the customer on every job.
Yes. Bin Boss supports client-specific tax rules so commercial clients or other customer groups can be handled differently when needed.
Yes. Notification and reminder settings are managed at the client level — including 24-hour task reminder emails, driver completion notifications, invoice emails, and pickup reminders.
Yes. The customer record feeds directly into scheduling, dispatch, the driver app, and invoicing — so the right addresses, notes, pricing, and terms follow every job automatically.
That’s exactly what it’s built for. Bin Boss CRM stores every detail — pricing, weight rules, payment terms, addresses, notes — so repeat contractors and commercial accounts get handled correctly every time without relying on your team’s memory.
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